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SKINX END USER LICENSE AGREEMENT
Version 2026-10-07

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SKINX APPLICATION. BY TAPPING "I AGREE" OR BY USING THE APPLICATION, YOU ACCEPT THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APPLICATION.

1. PARTIES AND SCOPE

This End User License Agreement ("Agreement") is between you ("you" or "User") and the operator of the SkinX service ("SkinX", "we", "us"). It governs your use of the SkinX mobile application, web services and related content (together, the "Service"). The Service is used by skincare professionals ("Professionals") and by their clients ("Clients").

2. LICENSE

Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the application on devices you own or control, solely for your personal or internal business use.

3. ACCOUNTS

You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for all activity under your account. A Professional may create a Client account on a Client's behalf; the Client will be invited by email to set a password and may review or request deletion of their data at any time.

4. PHOTOGRAPHS AND PERSONAL DATA

The Service lets Professionals and Clients capture, store and compare photographs of skin and body regions over time, together with notes and product recommendations. These photographs may reveal health-related information and are treated as sensitive personal data. (a) Consent. By uploading a photograph of yourself, or by allowing a Professional to do so, you consent to its storage and processing for the purpose of tracking your skincare progress. (b) Professionals' obligations. Professionals must obtain the Client's informed consent before photographing them, must photograph only the regions relevant to the treatment, and must respect the Client's dignity and privacy, including when photographing intimate regions. (c) Access. Photographs and notes are visible to the Client, to the business that created them, and to parent organisations in that business's hierarchy (for example a franchise owner or the platform operator) for support and quality purposes. (d) Retention and deletion. You may request deletion of your photographs and account at any time through the application or by contacting us. Backups are purged on a rolling basis.

5. NOT MEDICAL ADVICE

The Service, including any automated image analysis, provides cosmetic and informational observations only. It is not a medical device and does not provide medical diagnosis, treatment or advice. Always consult a qualified healthcare provider for any skin condition. Professionals remain solely responsible for the advice and treatments they provide.

6. AUTOMATED ANALYSIS

The Service may use artificial-intelligence models to compare photographs over time and summarise visible changes. These summaries can be inaccurate or incomplete, are influenced by lighting, camera angle and image quality, and must be reviewed by a Professional before being relied upon. Photographs submitted for analysis are transmitted to our AI processing provider under contractual confidentiality terms and are not used to train models.

7. COMMUNICATIONS

You agree to receive transactional emails from the Service, including account onboarding, password resets, a copy of this Agreement, and post-session reports. You may opt out of non-essential emails at any time.

8. ACCEPTABLE USE

You will not: use the Service for any unlawful purpose; upload content you do not have the right to share; attempt to access another user's data; reverse engineer or interfere with the Service; or use the Service to harass or exploit anyone.

9. INTELLECTUAL PROPERTY

The Service and its content are owned by SkinX or its licensors. You retain ownership of the photographs and notes you upload and grant us a licence to host, process and display them solely to provide the Service.

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKINX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

12. TERMINATION

We may suspend or terminate your access if you breach this Agreement. You may stop using the Service at any time. Sections 4(d), 5, 6, 9, 10, 11 and 13 survive termination.

13. GENERAL

This Agreement is governed by the laws of the jurisdiction in which SkinX is established, without regard to conflict-of-law rules. If any provision is held unenforceable, the remainder stays in effect. We may update this Agreement; material changes will be presented in the application and require renewed acceptance.

14. CONTACT

Questions about this Agreement or your data may be sent to the contact address shown in the application.

By accepting, you confirm that you have read and understood this Agreement. A copy will be emailed to the address on your account.